Entrepreneur · Founder of OSTA Services

Amr
Abdelhamid

Egyptian entrepreneur and business development specialist based in the UAE. Founder of OSTA Services — transforming maintenance and technical services through technology, AI, and customer experience.

10+
Years Experience
2024
Founded OSTA
UAE
Based in Emirates
AI
Digital Focus
Portrait of Amr Abdelhamid
Founder & CEO
OSTA Services · UAE
Biography

Who is Amr Abdelhamid?

Entrepreneur, business development specialist, and founder of OSTA Services in the UAE.

Amr Abdelhamid is an Egyptian entrepreneur and business development specialist based in the United Arab Emirates. He is known for his focus on entrepreneurship, digital marketing, corporate development, and building modern operational systems within the services and technology sectors.

Born on February 16, 1991 in Alexandria, Egypt, he grew up in an environment that shaped his social and professional character — recognized early on for his curiosity, love of learning, and continuous desire for self-development and hands-on experience.

Over the years, Amr built his expertise through work, self-learning, and real-world experimentation rather than traditional education alone — a mindset that clearly reflects in his approach to managing businesses and developing projects.

Skills & Specializations

Business DevelopmentDigital MarketingSales ManagementArtificial IntelligenceCRM SystemsDigital TransformationSaaS SolutionsCustomer ExperienceLeadershipSEO

Early Life

Raised in Alexandria — one of Egypt's largest coastal cities, known for its cultural and commercial diversity. From childhood, Amr was interested in technology, communication, and creative thinking, showing an early curiosity for how brands, companies and markets work.

Continuous learningSkill developmentUnderstanding market needsHands-on experimentationBuilding professional networks
Learning

Education & Self-Learning

Alongside his academic path, Amr focused heavily on self-learning and acquiring practical knowledge from global sources across business and technology.

Google
Digital Garage
LinkedIn
Learning
HubSpot
Academy
Microsoft
Azure Fundamentals
AWS
Amazon Web Services
Digital Marketing
Business Development
Sales Management
Customer Experience
Artificial Intelligence
CRM Systems
SEO
Leadership & Management
Digital Transformation
Experience

Companies & Industries

Expertise grew across business development, SaaS, enterprise solutions, CRM systems, and digital transformation — working with leading companies and expanding into Gulf markets.

Builder.ai
Bayzat
Prism Digital Marketing
United Arab EmiratesSaudi ArabiaGulf Markets
Global Events

Conferences & Exhibitions

Participated in many international conferences and exhibitions in technology and entrepreneurship — broadening his understanding of innovation, AI, and modern startup building.

Conference
GITEX Global
Dubai, UAE
Conference
LEAP
Riyadh, KSA
Conference
Black Hat MEA
Middle East & Africa
Journey

Career Timeline

1991

Born in Alexandria, Egypt

Began building curiosity around business, communication, and technology.

2011

First Step Abroad — London

Summer work in London — the first time traveling outside the country and exposure to a global city.

2018

Move to the UAE & Business Development

Relocated to the UAE to develop his career and engage with the investment and entrepreneurial ecosystem. Worked across sales, marketing, branding, and customer experience.

2020+

Technology & SaaS Industry

Worked with leading companies in business development, enterprise solutions, and CRM systems.

2024

Founded OSTA Services

Built a modern maintenance and HVAC services company focused on customer experience and operational systems.

Experience

Professional Experience

A decade of building businesses across retail, digital marketing, SaaS, HR tech, and AI — leading to founding OSTA Services.

CEO & Co-Founder
OSTA Services
May 2025 — Present
Full-time · HybridUnited Arab Emirates

Founded a smart home maintenance company built to transform the customer experience across the UAE. Combined technology with real-world service challenges to create a modern platform focused on trust, professionalism, transparency, and customer comfort — through verified technicians, transparent pricing, organized operations, and digital systems.

Business DevelopmentOperationsCustomer ExperienceLeadership
Head of Business Development — MENA
seed.me
Nov 2025 — Jan 2026
Full-time · HybridUnited Arab Emirates

Led regional business development across the MENA market.

Business DevelopmentMENA MarketsStrategy
Senior Business Development Advisor
Builder.ai
Jul 2022 — Jun 2025
Full-time · 3 yrsUnited Arab Emirates

Drove market expansion and revenue growth through strategic partnerships, key account management, and AI-powered solution selling. Coached sales teams in solution selling and value-based approaches, leveraging AI tools to build software, mobile apps, and websites across industries.

B2B SalesLead GenerationStrategic PartnershipsAI SolutionsKey Account Management
Business Development
Bayzat
Nov 2020 — May 2022
Full-time · HybridUnited Arab Emirates

Sold comprehensive HR solutions spanning recruitment, employee engagement, and performance management. Built strategic alliances, expanded market reach, and used data-driven insights and AI-enhanced tools to tailor HR strategies and optimize talent management.

HR SolutionsSaaS SalesProcess ImprovementSoftware Sales
Business Development Manager
Prism Marketing Management
Oct 2018 — Jun 2020
Full-timeDubai, UAE

Sold the full spectrum of digital marketing services — SEO, SEM, social media, and content marketing. Built strategic client collaborations and used data analytics to develop ROI-driven campaigns that expanded brand awareness.

Digital MarketingSEOTeam LeadershipBusiness Development
Retail Store Manager → Sales Executive
Seventy Readymade Garments
Sep 2014 — Oct 2018
Full-time · 4 yrs 2 mosAlexandria, Egypt

Progressed from Sales Executive to Assistant Manager to Store Manager — overseeing operations, inventory, visual merchandising, and coaching teams to consistently exceed sales targets.

Retail OperationsTeam LeadershipVisual MerchandisingStaff Training
Retail Sales Executive — Zara
Azadea Group
Oct 2009 — Dec 2011
Full-time · 2 yrs 3 mosAlexandria, Egypt

Delivered personalized fashion experiences at Zara, consistently exceeding sales targets through styling expertise and customer-centric service.

Fashion RetailCustomer ServiceSalesVisual Merchandising
Credentials

Licenses & Certifications

Continuous learning across AI, cloud, sales, leadership, and digital marketing — from Google, Microsoft, AWS, IBM, HubSpot, LinkedIn, and more.

Inbound Sales
HubSpot Academy
Sales2024
Introduction to Generative AI
Google Cloud
AI2024
Data Science with Scala
IBM
AI2024
Open Source Foundations
IBM
Cloud2024
Deep Learning
IBM
AI2024
Deep Learning with TensorFlow
Cognitive Class
AI2024
Microsoft SQL for Beginners
Udemy
Cloud2024
AZ-900: Azure Fundamentals
Microsoft / Udemy
Cloud2024
Cloud for CEOs
Amazon Web Services
Cloud2023
HRSE — HR Summit & Expo
Informa
HR2022
AI Foundations: Machine Learning
LinkedIn
AI2022
The Science of Selling
LinkedIn
Sales2022
Marketing Analytics
LinkedIn
Marketing2022
Business Development: Strategic Planning
LinkedIn
Sales2022
LinkedIn Sales Navigator + CRM
LinkedIn
Sales2022
Digital Marketing
Google
Marketing2020
Business Accelerator
Olympic Channel Services
Sales2020
OSTA Services
OSTA Services logo

Building smarter service operations in the UAE

OSTA Services was founded in 2024 with a vision to improve professionalism, transparency, and customer experience in the maintenance and HVAC industry across the UAE.

HVAC & AC Maintenance
Electrical Services
Plumbing Solutions
Duct Cleaning
General Maintenance
Home & Business Services
QualitySpeedOrganizationTrustTechnologySmart Operations
OSTA Services
Vision

Future Vision

01

Expand operations across the UAE

02

Build smart operational systems for services

03

Develop digital platforms for maintenance

04

Integrate AI into business management

05

Create sustainable tech-driven projects

Travels

Around the World

From a first summer working abroad in London to global conferences across the Gulf, Asia, and beyond — every trip became a chapter in the story.

2011
London, United Kingdom

Summer work — first international experience and exposure to a global city.

2012
Turkey

Summer travel — culture, exploration, and new perspectives.

2014
Turkey

Second summer in Turkey — deeper connection with the country.

2018
United Arab Emirates

Permanent move to the UAE — the start of a new chapter in business and life.

Saudi Arabia · LEAP

Visited Riyadh for LEAP, one of the world's largest tech conferences.

Saudi Arabia · Biban

Second visit to KSA for Biban — the kingdom's flagship entrepreneurship forum.

Oman · COMEX

Traveled to Muscat for COMEX — Oman's premier technology exhibition.

Georgia

Personal travel — exploring the Caucasus.

Maldives

A reset between chapters — ocean, calm, perspective.

Vietnam · Global Agora

Traveled with Builder.ai for Global Agora — leadership, vision, and global teams.

Stories

Stories from the Journey

Real moments, real lessons. The thinking, family, mistakes, and decisions behind the work.

Recommendations

What Colleagues Say

Genuine recommendations from managers, teammates, and partners across Builder.ai, Bayzat, Prism, and beyond.

Praful Khabiya
Enterprise SaaS Sales Expert
Jun 2025 · Builder.ai · Managed Amr directly

I had the pleasure of working alongside Amr in the Sales team at Builder.ai. He's a dependable colleague who consistently delivers on his commitments. Amr brings strong execution skills and a focused, professional attitude to everything he does. A solid team player and someone you can count on - he's a great asset to any organization.

Ian Mousley
Founder, 1Twenty
Mar 2025 · Managed Amr directly

Amr is a really valued member of the team and is incredible at putting customer first, his approach to his role as an SDR is exceptional and he always gives a 100% every day! If you are lucky enough to work with him, then you will certainly know what I'm talking about!

Jemina Moirangthem
AI Sales Leader | Strategic Business Growth
May 2024 · Same team

Amr's positive energy, liveliness and supportive attitude always enhance the workplace spirit even during stressful times. He is a great asset to the team, he is diligent and his commitment to achieving and exceeding targets is unparalleled. Amr has a natural talent for connecting with potential clients but also excels at maintaining strong client relationships in helping their business succeed. Also, he is always willing to share his innovative strategies and support the team members.

Debolina Chakraborty
Marketing & Communication Specialist
May 2024 · Same team

Amr's performance as a Business Development Manager at Prism has been outstanding. His strategic approach and ability to drive revenue have consistently set him apart. Amr's friendly demeanor and willingness to help others create a positive and collaborative atmosphere within the team, making him a true leader and a pleasure to work with.

Shreyasi Kundale
AMAZON | Account Management | Women in Tech
Feb 2024 · Same team

I have had the privilege of working with Amr as a colleague in my Business Development team, and I can confidently say that he is an outstanding professional who brings immense value to any digital transformation project or initiative he undertakes. What sets Amr apart is his exceptional interpersonal skills and genuine passion for building meaningful relationships. He possesses a natural ability to connect with clients and stakeholders, earning their trust and confidence through his professionalism, integrity, and reliability. Amr's collaborative approach and willingness to go above and beyond to ensure client satisfaction make him a valuable asset to my team.

Fawad Bhatti
Commercial Manager @Qureos | Enterprise Sales | MBA
Feb 2024 · Same team

Amr is a very enthusiastic team member. He is always excited to work , brainstorm to find new unique ideas and spread positive energy. His skill is Sales manager are commendable making him one of the top performers.

Jacob Majatladi
Business Development Manager @Slimstock
Feb 2024 · Same team

Amr is great to work with, giving team trainings to help members of the team to keep advancing in their performances. He is supportive and very helpful! Great guy to work with in the team.

Samantha G
Institutional KA & BD at KuCoin
Sep 2023 · Same team

Amr is one of the most hardworking and ambitious people I know. It was a pleasure of working alongside Amr at Prism, where we collaborated on business development initiatives. Amr's commitment to excellence was truly remarkable. His dedication to being the best in his field was evident in every project we undertook together and also his current profession. Amr's compassion for the team and his exceptional relationship-building skills set him apart. He not only excelled in his individual tasks but also went above and beyond to support and uplift me on my tasks. His ability to forge strong connections with clients and partners was instrumental in our team's success. I highly recommend Amr as a dedicated and talented professional who brings both expertise and heart to the table. Any team would be fortunate to have him as a colleague.

Baylee Magee
GTM, Sales Enablement & Operations
Jul 2023 · Different teams

Amr is a relentless, focused and optimistic sales leader. He has a phenomenal energy which uplifts those around him and is a fun guy to be around too! Amr is dedicated to the mission, and most importantly consistently gets results. I've enjoyed working with him…plus he knows how to party!

Jeelan Hamza
Fintech Account Manager | Client Success
Jun 2023 · Same team

Amr has exceptional passion for sales and unwavering determination. He consistently exceeds targets and delivers outstanding results, making him an invaluable asset to any team!

Khalid Higazy
Commercial Technology Manager at Bayzat
Mar 2023 · Same team

Highly skilled and passionate individual. Very approachable and talented colleague I've previously worked with. Amr is a master of cold and warm callings. Amr knows how to speak to the clients and greet them well. A hard-working person with a desire to achieve many more successful deals. Honestly, I recommend Amr to his employer because this fantastic individual would never give up.

Yasir Ammar
AI-Powered SEO & Digital Marketing Manager | 13+ Years
Mar 2023 · Amr was senior to Yasir

I would like to recommend him because he is very attentive and skilled in his work.

Mahmoud Samak
Area Manager at Amazon
Mar 2023 · Client

Amr is very supportive and trustworthy, I recommend him!

Akhil C Pillai
Digital Transformation | Microsoft Gold Partner | AI & Automation
Mar 2023 · Same team

Amr is one of the most cheerful and hardworking colleagues I have ever seen. His professionalism and work ethic is unparalleled and he consistently goes above and beyond. His positive attitude and exceptional communication skills make him an asset to any organization. So happy to be able to work with him and learn.

Ahmed Gaber
AI Product & Delivery Manager | Digital Transformation & GenAI
Mar 2023 · Different teams

I am excited to recommend Amr for their exceptional sales skills and dedication to achieving outstanding results. During our time working together, I have been consistently impressed by Amr's ability to build strong relationships with clients and close deals with confidence and professionalism. They have a deep understanding of our products and services, and they are always willing to go above and beyond to meet the needs of our customers. In addition to their sales skills, Amr is also an excellent team player, always willing to offer support and share their knowledge with others. Their positive attitude and willingness to help others have made them a valuable asset to our team. I have no doubt that Amr will continue to excel in this career and make a significant impact on any team they work with. I wholeheartedly recommend them for any Business Development Management position they may pursue in the future.

Rejul Ezhuva
Business Development | MBA | SaaS
Mar 2023 · Different teams

It was my pleasure to work with Amr as he is a highly skilled and dedicated business development representative. His exceptional ability to build relationships with prospects and clients, combined with his strong communication skills, made him an invaluable asset to the team. Moreover, Amr's positive attitude and collaborative nature made him a pleasure to work with. He was always willing to lend a helping hand to his colleagues and contribute to a supportive and productive team environment.

Dhara Augusty
Senior Business Development Manager | Enterprise SaaS & ERP Sales
Mar 2023 · Different teams

Amr's positive energy and sense of humor has been a great asset to our team. He has a way of making even the stressful situations seem manageable, and his quick wit never fails to lighten the mood. He is an excellent communicator and has a remarkable ability to build relationships with clients.

Elie Abou Zeid
Business Analyst
Mar 2023 · Same team

I had the pleasure of working with Amr and can confidently say that he is an exceptional business analyst. He consistently provided actionable insights and collaborated effectively with cross-functional teams. Amr is a highly skilled and motivated professional and would be a valuable asset to any organization.

Ashutosh Mishra
Strategic Sales Leader | Driving Demand & Revenue Growth
Mar 2023 · Different teams

Amr has been a great asset to our team in the GCC Region. He complements smart work with Hard work. As an SDR he has always supported the team by opening new channels of deals. Also, his sense of humour is something rare to find, it is always fun to be around him

Akshay Rathi
Business Development Manager at Speridian Technologies
Mar 2023 · Same team

I have witnessed Amr consistently go above and beyond to support their colleagues and contribute to our team's success. They are always willing to lend a helping hand and share their knowledge and expertise to help others improve. Amr has a talent for building positive relationships with colleagues, which creates a strong sense of unity and collaboration within the team.

Faran A.
Enterprise Sales Leader | AI, Automation & Digital Transformation
Mar 2023 · Different teams

A genuinely fun & enthusiastic personality to work with. Amr possesses professional qualities such as dedication and thinking on the feet. Capable of inducing fun in any stressful situation, Amr is congenial to work with and at times can also surprise by coming up with a creative solution to a problem.

Huda Kaziz
Senior Business Development Manager | Driving Digital Transformation Across MENA
Mar 2023 · Different teams

Amr is a great team member with so much positive energy ! He is one of the great SDRs that helps open doors wherever he go 🙏🏼

OSTA Reviews

What Customers Say

Verified 5-star Google reviews from real OSTA Services customers across the UAE.

★★★★★5.0 ★ on Google
M
Majid Fakhari
2 weeks ago
★★★★★

Professional and fast + reasonable prices. Best of the best.

J
Joshua Rodrigues
9 weeks ago
★★★★★

Amr and his team did an absolutely amazing job. Straight forward answers about the problems, the best price in the city and clean job. Very impressed.

R
Ringka Boro
9 weeks ago
★★★★★

Excellent job. Respectful team with a quick solution for the problems. The fuse board was burnt. The team came and fixed it as soon as possible.

A
Ala Abdallah
19 weeks ago
★★★★★

The best ever AC maintenance company, very punctual, very organised, very professional, very experienced and best price ever.

P
Peter van Heuven
11 weeks ago
★★★★★

Good communication making appointment, exact on time arrival, quick and good work delivered on the AC maintenance.

T
Theresa Mei Emocling
12 weeks ago
★★★★★

Very good 24/7 service. The crews are helpful and good customer service. And very professional with all the requests. Highly recommend.

M
Muqeeb
15 weeks ago
★★★★★

Great service at a reasonable price. The technician was experienced and handled the AC cleaning and gas check properly. No hidden charges and very transparent communication. Highly recommend their services.

M
Mohamed Abdelsalam
9 weeks ago
★★★★★

Very good service, professional staff and very efficient. Prices are very affordable.

A
Antonio
8 weeks ago
★★★★★

Great people. Honest and good price. They replaced all the lights outside my house and I'm pretty satisfied.

L
layaly Nhar
29 weeks ago
★★★★★

The team was professional, on time, and did an amazing job. Everything was spotless, and they paid attention to every detail. I highly recommend their services!

M
mohammed azhar
9 weeks ago
★★★★★

Excellent, professional, got serviced for my 3 AC's and affordable also.

E
Eslam L sawii
16 weeks ago
★★★★★

I like their way of handling my request. They provided me with an amazing service and their way was very professional.

ر
رمضان محمد
8 weeks ago
★★★★★

Best AC services team and would like to thank them and recommend them to all my friends.

A
Alaa Abushendi
1 week ago
★★★★★

شركة متميزة، دقة في العمل وفريق محترم جدًا — خاصة م. مصطفى والفني محمد. شكرًا لكم على هذه الخدمة المتميزة.

B
bakr
2 weeks ago
★★★★★

خدمة جيدة ومعاملة راقية. تواصلت معهم بخصوص عروض تنظيف المكيفات للمنزل والنتيجة كانت ممتازة.

K
Khaled Hasan
5 weeks ago
★★★★★

في وقت قلّت فيه الأمانة في الشغل، أقدر أقول إن شغلهم نظيف وفيه أمانة، ويحافظون على نظافة المكان حتى بعد ما يخلّصوا الشغل.

Y
Yazan Zaidiah
10 weeks ago
★★★★★

ممتازين ودقيقين بالمواعيد، ما شاء الله عنهم. لو كل الشركات مثلهم كان الدنيا بألف خير.

ح
حسام أحمد
16 weeks ago
★★★★★

أفضل شركة صيانة في عجمان ما شاء الله. الفنيين كويسين جدًا، وأحب أشكر الأستاذ أحمد فؤاد السوبر فايزر على التعاون والسرعة في العمل.

M
Mustafa Elmasry
15 weeks ago
★★★★★

المواعيد، وتشخيص العطل وتصليحه، والأسعار، والأمانة — بصراحة جيد جدًا.

A
Adnan Mohammed
31 weeks ago
★★★★★

يعطيهم العافية الشباب على الشغل النظيف، وأسعارهم طيبة لصيانة مكيفات السبلت.

A
Ali Ali
24 weeks ago
★★★★★

شغل ممتاز وتنظيف الوحدات الداخلية والخارجية عن خاطر ومن دون استعجال. أنصح فيهم.

L
Layla Garcia
31 weeks ago
★★★★★

شركة وفريق محترفين ومتخصصين في مجالهم، موثّقين.

M
Mana Yasser
28 weeks ago
★★★★★

سريعين في الاستجابة وجوا في الوقت المضبوط.

M
Mohannad Al Jayousi
8 weeks ago
★★★★★

فريق متعاون ولطيف في التعامل.

Interests

Personal Interests

TechnologyArtificial IntelligenceCompany BuildingBrand BuildingDigital MarketingEntrepreneurshipContent CreationSelf-DevelopmentLeadershipInnovation
Philosophy

Personal Philosophy

"

Success does not happen overnight — it is built daily through learning, trying, and continuity.

"

The real investment begins the moment you invest in yourself.

"

Every small beginning can grow into something great with time and discipline.

Digital Presence

Personal Brand & Content

Sharing real experiences, motivation, and the challenges behind building companies — across entrepreneurship, business development, marketing, AI, and leadership.